Covid-19 Regulations

With the ongoing Covid-19 pandemic, funeral arrangements and services have been affected. The enforcement of safe distancing measures means there won’t be large gatherings in funeral services as it used to be before. Read on to find out more about what we have been doing to keep our staff and customers safe.

Our Office Premises

Daily Office/Parlour Cleaning

Our offices are cleaned and disinfected daily after use and we provide free daily cleaning of our parlours for family members. 

Frequent Disinfection of Company Vehicles

Our vans and hearses are well maintained and cleaned by our team. Frequent mist disinfection of the vehicles is also carried out by our staff to ensure the safety of anyone who comes into close contact with it.

Twice Daily Temperature Taking

Our team are required to take and record their temperatures twice daily – once when they report to work in the morning, and once after lunch. Should they display our respiratory symptoms or fever, they will be asked to visit the doctor.

SafeEntry Gateway Deployed

Our facilities are equipped with the SafeEntry Gateway system for our customer’s convenience. Visitors need only tap their TraceTogether token or app on the device for their check-in.

Funeral Wakes

SafeEntry QR code

To aid in contact tracing measures, SafeEntry QR codes are provided for all funeral wakes and will be displayed at a prominent location near the entrance. 

Provision of Hand Sanitisers / Thermometers / Contact Tracing Documents

A set of thermometer and a bottle of hand sanitiser will be provided for all funeral wakes to keep family members and visitors safe. Remember to sanitise your hands before and after visiting the wake!

Live Streaming Services

Live streaming can be arranged for families who will like to opt for this service. Whether it be for family members who are unable to make it back to Singapore due to Covid-19 or if the dearly departed has a extended network of friends and relatives, this service will be able to help those who are unable to be present at the wake view the funeral.

Individually Packaged Snacks and Drinks

Visitors at wakes will be familiar with the sight of a bowl of peanuts and guazi in the middle of the every table. However, these will all be replaced with individual packets of snacks and drinks for attendees. Grab your own packet of snacks and avoid sharing your food and drinks!

Reduction of Crowds

In line with safe distancing measures by NEA, all funerals are limited to 30 attendees. Tables and chairs will be reduced to 5 per table and tables will be at 1m distance apart to keep in line with this measure.

Wake Cordon

To ensure the safety of people who visit the wake and to ensure that families are able to keep track of the crowd at the wake, we will be cordoning off the wake area and only allowing a small entrance for visitors to enter and exit from. This allows the family to be better able to maintain and control the crowd and abide by safe measurements.

Limit on Cremation / Burial Attendees

Cremations and burials are limited to 30 pax from May 8 to May 30. For cremation at Mandai, our funeral advisors will hand out a visitor entry pass for attendees who will be at the viewing session.

Bento Sets

Buffet and live cooking stations will be paused until further notice to prevent the unnecessary spreading of germs. Bento sets will be used as replacement during this period of time for families who would still like to opt for meals to be provided for themselves and

Keeping All Safe

Funerals in the New Normal

With the Covid-19 way of life becoming the new normal, we have adapted our funeral practices to accommodate safe management measures and to ensure that the funeral is still held in a manner that is ___ to families. The safety of our staff, our suppliers, the families who engage us, the attendees who visit the wake and the general public are of utmost importance to us. Nothing is more important than ensuring that we are all able to safely make it back to our families at the end of the day, knowing that we have done our part in keeping ourselves and the people around us safe. That is why we emphasise the importance of safe distancing and mask wearing, and we try our best to ensure that our premises and wakes are a safe environment for all to visit.