Compassionate and Professional service

Helping The Needy with Pro Bono Funerals

 

Respectful farewells To All

Everyone should be given a respectful and dignified funeral after death. At Casket Fairprice, we often receive requests for pro bono funeral services from social workers, nursing homes or bereaved families with financial difficulties. We believe that every individual deserves a dignified and proper send-off regardless of their circumstances. However, not everyone may have the financial means to afford a funeral service for their loved ones.

The Principles of Pro Bono Funerals

Pro Bono Funerals, also known as complimentary or charitable funerals, are heartfelt gestures providing essential funeral services to those who are unable to bear the costs of a funeral. A pro bono funeral essentially comprises a coffin, manpower service and funeral hearse transport to the crematorium. In Singapore, pro-bono funerals are provided by community outreach organisations or funeral companies that are dedicated to extending this essential service to those who need it most.

Arranging a Pro Bono Funeral

We work closely with social workers to identify families facing hardships and ensure that our help reaches those in need. Families under the care of a social worker must first provide a social report.

If you are a social worker or loved one arranging a pro-bono funeral, here are the steps you can take: 

1. Call our hotline or email care@casketfairprice.com:

Our Customer Service team is available 24/7, ready to assist you in navigating you through the process and ensuring your client receives the help they require.

2. Social worker to send a social report:

The social report helps us understand the situation and evaluate the eligibility for pro bono funeral services. Do note that we are only able to provide pro bono service to patients who are under the care of a social worker.

3. Social worker to submit LOA if there is no NOK (Next of Kin):

In cases where there is no next of kin, the social worker can submit an LOA on behalf of the decedent. The LOA can be submitted by NOK or the social worker.

4. Activation call can be done either by NOK or Social worker:

Once the LOA is approved, the NOK or social worker can make the activation call to our team where we will dispatch our next available funeral advisor to meet and assist you with all funeral arrangements.

Note: Collection of the body for pro bono cases is only available during Monday to Sunday (9 am – 5 pm) and is subject to our team’s availability. We currently do not accept any forms of donations. If you wish to contribute, you may direct your generosity to other charitable organizations dedicated to similar causes. Click here to download our process chart infographic. 

What can I do as a loved one? 

Prepare a set of clothing:

Providing clothing for your departed loved one can add a personal touch to the farewell process. It allows you to choose an attire that holds special significance and reflects their personality.

Create a memorial:

You may choose to honour the departed with a small memorial display of photos, mementoes or anything that was significant to them to remember and celebrate their life.

What Happens next? 

During this time, our service team will process all necessary documentation, book cremation slots and update you and your loved one every step of the way.

We are committed to providing guidance and support to friends and family and ensuring a smooth process during this difficult time.

Why Choose Casket Fairprice? 

At Casket Fairprice, we strive to provide dignified and respectful send-offs, regardless of financial circumstances. Providing bono funeral services is our way of giving back to the community and honouring the memory of the dearly departed.

It is comforting to know that there are many people willing to help out the needy with their funeral expenses. We aim to help as many people as we possibly can, to contribute in our own capacity for the betterment of our community in Singapore. We believe that together, we can provide comfort and solace during this challenging time.